Common Grading Failures & Recovery¶

This page lists common grading failures by symptom, with the cause and the recovery for each.

Validation & Metadata Errors¶

A student cannot validate, the notebook reports that "the source of the following cell has changed", a submission cannot be autograded because its metadata is corrupt, or validation fails with a message about a required field.

The cause is a read-only or autograded cell that was copied, edited, or deleted. nbgrader restores read-only cells from the original, and copies of them break the mapping between the notebook and the assignment. This is upstream nbgrader behavior, not a platform fault, and no platform-side fix exists.

Recovering the Notebook¶

The student performs these steps:

1. Rename the existing notebook, adding -corrupted to the filename, and download a copy as a fallback.
2. Re-fetch the assignment from the assignment list. The student's files then hold both copies.
3. Open both notebooks and copy the answers into the fresh notebook.
4. Re-submit.

The grader then re-collects the assignment in Formgrader.

Preventing Copied Cells¶

Do not ask students to copy cells the course provided. State in the assignment that adding cells is permitted and that duplicating the provided cells is not.

See also: Notebook Grading Workflow

Export Failures¶

An nbgrader export failure typically occurs at the end of the term. Two causes are known, both related to how an assignment was named or removed:

• A space in the assignment title. Name assignments without spaces.
• An assignment deleted through the filesystem rather than with nbgrader db assignment remove. The database and the directories then disagree.

To recover, delete the assignment with nbgrader db assignment remove and run the export again, as described in Exporting the Grades.

Grader Environment Failures¶

Database Locked Error¶

To clear a "Database locked" error:

1. From a terminal in the course environment, run:

   rm ~/.local/share/jupyter/nbsignatures.db

2. Close the terminal.

3. Stop the server with File → Hub Control Panel → Stop My Server.
4. Start the server again.

Stale Courses in the Assignment List¶

Old courses appear in the assignment list because nbgrader caches previously used courses. To remove an old course, delete its directory from the cache:

cd ~/.local/share/jupyter/nbgrader_cache
ls -al
rm -r <old_course_directory>

Broken Grader Environment After a Package Install¶

For an individual account, the standard fixes are clearing .local, described in Recovering a Broken Environment, and running the manual resetter, described in "Spawn Failed". For the shared grader account, raise the problem in the course support ticket instead.

Missing Submissions & Missing Students¶

Student Missing from Manage Students¶

Students appear in Manage Students only after they have submitted something, and then by username alone. Names are imported separately, as described in The Student Roster.

Uncollected Submissions¶

When a student reports a submission and nothing was collected, confirm three things with the student:

• The student clicked Submit rather than only saving.
• The assignment appears in the student's list of submitted assignments.
• The student is looking at the same assignment that was collected.

Repeat submissions are permitted. Only the most recent submission is available to course staff, including a late one.

Manual Grading Before Autograding¶

An assignment cannot be manually graded until it has been autograded. Every assignment must go through the autograder first, including an assignment with no autograded cells.

Assignment File Size Cap¶

A default cap on assignment file size can keep large files from coming through. Raising the cap requires changing the nbgrader configuration in the course environment. Request the change from ITS rather than editing the configuration directly.

Missing Formgrader Menu or Assignment List¶

A missing Formgrader menu has two causes. Check them in order of likelihood:

1. The account. nbgrader works only from the shared course grader account, never from an instructor's or TA's own account.
2. The interface. NBClassic does not carry the nbgrader extension. The interfaces that support grading are listed in Interface Support for nbgrader.

Unresponsive Distribution Links¶

A git-pull distribution link clicked before signing in fails silently. Sign in at datahub.ucsd.edu first, then click the link again. The sign-in steps are in Signing In.

Duplicate Assignment Names¶

An assignment name is rejected as a duplicate when it is not unique. nbgrader requires assignment names to be unique across every assignment the grader account has created, not only within one course.

Opening a Support Ticket¶

Instructors and TAs open a ticket for any problem that touches the shared grader account, the course database, or a deadline. Incidents at a critical point in the term are handled with more urgency than routine requests. State the critical timing in the ticket. Support contacts and response targets are listed in Getting Help.

Students contact the course instructor or TA first. The instructor or TA can reproduce the problem and escalate it to ITS with the course context attached.

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